Subject Matter of the Contract and Scope of Application
These General Terms and Conditions – hereinafter referred to as "GTC" – apply to all legal transactions between
C&R Blaschke GmbH, Maxglaner Hauptstraße 34, 5020 Salzburg (hereinafter referred to as "Caterer") and the respective contractual partner (hereinafter referred to as "Customer"), which are related to the provision of catering services in the broadest sense (e.g. corporate events, live cooking, opening celebrations, presentations, Christmas parties, trade fair events, weddings, etc.).

1. Contractual Basis and Validity of Third-Party GTC
   2.1 The Caterer exclusively concludes all contracts on the basis of these GTC.
   2.2 Any opposing or supplementary General Terms and Conditions of the Customer shall not become part of the contract, even if known to the Caterer, unless their validity is expressly agreed to in writing.

3. Severability Clause
   If individual provisions of these GTC are or become ineffective or unenforceable, the effectiveness of the remaining provisions shall not be affected. Instead of the ineffective or unenforceable provision, a provision shall apply that comes closest to the economically desired outcome.

4. Contract Conclusion
   4.1 All offers from the Caterer are non-binding and subject to change.
   4.2 A contract only comes into effect through the written order confirmation of the Caterer via email.
   4.3 Changes or additions require written form. Oral side agreements have no legal effect.

5. Scope of Services and Changes
   5.1 The Caterer is entitled to replace offered food, drinks, or equipment with equivalent or higher-quality products if the originally offered services are unavailable or do not meet the required quality.
   5.2 The Caterer reserves the right to charge a surcharge of up to 10% of the order amount in case of unforeseen extra effort (e.g. difficult delivery, non-accessible access, force majeure).

6. Delivery, Risk Allocation, and Fulfillment
   6.1 Delivery shall be made to the location specified by the Customer at the agreed time. The place of performance is always the Customer's event location.
   6.2 The risk of loss or deterioration of the goods passes to the Customer upon handover to the carrier.
   6.3 If delivery is culpably prevented by third parties, the Caterer shall, upon request, assign any claims for damages against these third parties to the Customer.
   6.4 A refusal of acceptance by the Customer is only permitted if the delivered goods substantially deviate from the agreed quality or quantity and immediate rectification is impossible or unreasonable.

7. Inspection Duty and Complaints
   7.1 The Customer is obliged to immediately check the delivered food and services after delivery for completeness and defects or to have them checked.
   7.2 Defects must be reported to the Caterer immediately on-site to the responsible person (e.g. catering management).
   7.3 A price reduction or termination of the contract is only recognized by the Caterer if the defect is substantial, no improvement is possible, and the defect has been reported in a timely manner. The same applies to personnel provided by the Caterer.

8. Event Location
   8.1 The Caterer accepts no liability for the condition of the event location, particularly regarding room size, power supply, or necessary official permits.
   8.2 If the service cannot be performed or can only be performed to a limited extent due to local conditions, the contractually owed service is nevertheless deemed to have been provided. Any resulting additional costs shall be borne by the Customer.

9. Number of Participants and Price Changes
   9.1 The binding number of participants must be communicated in writing at least 14 days prior to the event.
   9.2 A deviation of up to 20% downwards shall remain without price change. In the case of a reduction of more than 20%, the Caterer is entitled to charge 80% of the originally agreed amount.
   9.3 The Caterer is entitled to a subsequent charge of up to 10% of the order amount due to unforeseen circumstances (e.g. additional consumption, effort on-site).

10. Prices and Payment Terms
    10.1 All prices are exclusive of statutory value-added tax.
    10.2 Payments are to be made as follows:

• 10% deposit upon order confirmation

• 50% no later than 30 days before the event

• Remaining payment (40%) within 14 days after invoicing

  10.3 For international or first-time customers, a prepayment of 100% of the order amount is required no later than 30 days before the event. No discount is granted.

11. Cancellation Conditions
    11.1 Cancellations must be made in writing. The following cancellation fees will be charged:

• up to 180 days before the event: free of charge

• 179–90 days: 50% of the order amount

• 89–30 days: 75% of the order amount

• less than 30 days: 100% of the order amount

  11.2 Costs already incurred (e.g. planning, procurement of materials, reservation of personnel) must be reimbursed by the Customer in any case.

12. Force Majeure and Limitation of Liability
    12.1 The Caterer is not liable for delays or performance failures due to force majeure (e.g. traffic jam, bad weather, illness, official orders). In these cases, there are no claims for damages or withdrawal.
    12.2 The liability of the Caterer is – to the extent permitted by law – limited to intent and gross negligence.

13. Jurisdiction and Applicable Law
    13.1 Austrian law shall apply exclusively. The place of jurisdiction is Salzburg.

14. Final Provisions
    14.1 The current version of these GTC can be accessed at any time at www.die-ess-klasse.at/agb.